Shipping & Returns
Some Tribe Nine pieces are made to order at our studio in Kingston, Jamaica. We are a small team, please allow 10 business days before your order is sewn and shipped to you.
Domestic orders ship via JA Mail or Knutsford Express, all international orders ship via First Class Mail. Shipping does not include insurance. We cannot accept responsibility for packages that are lost or damaged in transit.
To return or exchange an item, email us within seven days of receiving your order. Returns are subject to a 10% restocking fee. Sale items are eligible for exchange only.
As a part of our mission, we believe that the quality of our brand extends not just to the clothing itself, but to your overall experience. If you are at all unhappy with your purchase, we encourage you to reach out via email firstname.lastname@example.org. and let us know - your satisfaction is important to us!
We now offer complimentary local delivery to our Kingston area customers. Email us if you’re interested!